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We Increased Our Signups by Knowing Our Users

Over the past year, we’ve made great strides towards improving conversion at our startup, Docebo. What we do at our startup is help companies deliver e-learning solutions through a web interface and a WordPress plugin.

Because of our recent efforts in improving our conversion rates, we now have a fairly good idea of who lands on our homepage, and whether or not they’re likely to convert and becoming a user.

But it wasn’t always like that for us.

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Improving UX with Customer Journey Maps

The necessity of providing user satisfaction on every key touchpoint in your business is critical to your success.

The issue, however, is identifying those crucial touchpoints.

Customer journey maps could be an incredibly helpful solution in this area.

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A Look at the Popular Open Source E-commerce Software

In the U.S., it’s estimated that online sales will reach close to $249 billion by next year[1]. It’s also predict that there will be 175 million people shopping online by 2016[2].

The growth in online sales is staggering, and now accounts for 8% of total retail sales[3].

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Up for grabs are three 30-day subscriptions to Depositphotos.

How to Win

For a chance to win a 30-day free subscription to Depositphotos, simply follow these instructions:

  1. Go to the their royalty-free stock library
  2. Find a stock file that you really like
  3. In the comments section at the bottom of this post:
    • Mention the URL of the stock file you found
    • Discuss why you like the stock file or where you’d use it if you won a free subscription

Giveaway Details

This giveaway ends on May 27, 2013 after which the comments section on this post will be closed and you will no longer be able to leave a comment. Please leave a valid email address when filling out the comment form so that we can contact you if you’ve won. Please only comment once. The winners will be randomly selected using the same method as previous Six Revisions giveaways. The winners will be announced on a separate post. Please note that comments are moderated and so your comment may not show up right away. Please also note that comments that do not follow the instructions on how to participate (described above) may not be published, or may be removed later on.

Last month we had a sponsored giveaway of interactive HTML5 world map licenses from Simplemaps.

The Winners

Congratulations to all the winners! The winners should have already gotten an email from me containing information about their prize.

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