FAQ stands for "frequently asked questions." As the name implies, it is a type of web page (or group of web pages) that lists questions frequently asked by users, usually about different aspects of the website or its services. The answers are typically shown with the questions.
FAQ pages aim to make finding answers easy for users. The ideal FAQ page helps people use the website without the need for outside assistance. More often than not, unfortunately, this ideal is not realized.
Web designers should regard every user who comes to our websites as potential newcomers, providing enough instruction and guidelines for them to complete their tasks and get familiar with the site.
Almost every type of website has to help its users, but in different ways. The type of website will determine the type of help system you should be providing.
As designers, we’re always trying to get the most out of our interfaces and maximize whatever space is made available to us. While many solutions have been devised over the years, one above all others has consistently influenced the way visitors access the content they seek.
Websites and web applications are getting more and more interactive each day. Content on websites have the advantage over their printed counterparts in that, if we wanted to, we can let our users interact with them.
Content is what is considered the "meat" of a website. Content should be usable and displayed in a manner that makes it efficient to read and act on. Now that we have discussed website navigation design patterns, let us now explore popular design patterns for displaying content. Below, we’ve included a few current design trends in content presentation, all based on enhancing the user experience.
The goal of any new e-commerce website appears to be to challenge (and be better than) Amazon.com. The well informed among us would say this is an impossible task and anyone suggesting different is overly ambitious or crazy. Yet with all this ambition, the websites of many online businesses simply don’t make the effort to create a site that could even challenge the Internet behemoth that is Amazon — let alone topple it.
In web design, there are certain common design patterns that are used for interaction. Site navigation has a wide variety of common and familiar design patterns that can be used as a foundation for building effective information architecture for a website.
This guide covers popular site navigation design patterns. For each site navigation design pattern, we will discuss its common characteristics, its drawbacks, and when best to use it.